Care Home Furniture Direct Delivery & room Placement

Dayex® was born out of a need from our clients to have a fast, easy and reliable delivery service, allowing them to maximise their room occupancy, minimise their room downtime and to reclaim lost revenue streams due to elongated delivery times.

Our offering is simple and our delivery service even simpler. All signature ranges found on the dayex.co.uk website or the brochure are delivered to room in 5 working days or less. Our new extended “plus” service is delivered in 10 working days, allowing us to offer a greater extended service for those items where time isn’t as crucial.

Delivery Service

Orders placed before 12pm each day will be delivered in 5 working days for our Signature Collection & 10 working days for our new Autograph Collection.

Free deliveries on orders over £650+VAT Orders below £650+Vat are subject to a delivery charge of £49+Vat

Curtain & soft furnishing orders - £12.95 + Vat

Room placement and assembly (where necessary) on all deliveries, subject to rooms being ready and instructions on delivery. Packaging will be removed from site.

Standard UK Mainland Delivery

Deliveries to the following postcodes are listed @ £79+Vat: TR, PL, SA, LL, NR, LA, BD, HG, TS

Deliveries to the following postcodes are listed @ £99 + Vat: CA NE TD DG KA ML EH G FK PA KY PH DD AB IV HS KW

Please contact our support team on 01722 341 552 for a price on delivering goods outside of mainland UK

Deliveries north of Manchester currently incur an additional 5days delivery time however every effort will be made to reduce this.

Deliveries can be made to non-domestic addresses only. This does not include supported living/extra care services. Residential addresses working with domiciliary care agencies will be treated on a case by case basis.

Returns Policy

We want you to be completely happy with your purchase. However if you are not, we are happy to replace or refund. See below for conditions:

Returning products:

  • Sale or return returns policy: Goods must be sent back at the same time and on the same delivery vehicle that brought them to you, and signed by the person who placed the order.
  • Products must be in original condition, and in original packaging.
  • Goods can be exchanged at no extra cost to you, provided total order is above our free delivery threshold. Orders below this threshold will be subject to delivery charge.
  • Items that have been modified and or organised as "special" products, i.e. products that are not immediately returnable into stock are non returnable however every effort will be made to ensure a happy arrangement

Damaged Goods:

  • Goods must be thoroughly checked by customer on delivery prior to delivery personnel leaving the site.
  • Any damage must be reported to delivery personnel and noted on delivery paperwork
  • Any damages reported after goods have been signed for, will not be accepted.